Great Customer Service
First United Realty and Management managed our rental property in Charlotte for over five years. They are very professional and responsive. Customer service is truly a priority and they go out of their way to take care of the client. When it was time to sell our property, First United transitioned seamlessly to prepare the house for the market. They were brilliant in handling every detail of the sale while we were living in London. We highly recommend Susan and her team.
We own 5 houses in the Indian Land area. We have worked extensively with Julia and First United Realty to screen and place renters in our homes. Julia is courteous, efficient, and she is an excellent communicator who helps keep us and our renters happy.
At First United Realty we were always treated with respect. Each time we called for Service issues, it was always resolved within the hour. Great people to work with! We worked with Megan Banks to find our new home. She was courteous and very knowledgeable. Very easy to work with and anything we had questions on, she was very thorough and explained so we would better understand.
12 Year’s of satisfaction
Twelve years ago I was calling from the west coast to interview property managers for my property in Charlotte. After speaking for a few minutes with the lady who owns First United, I felt confident that it was the right choice. My instincts were correct, because I have been 100% satisfied.They have been great to deal with and very nice people!
I have no issue with this service, and I like how they take care of my home.
5 Star Service!!
I did my first rental property with First United about 10 years ago. Susan Richardson and her team
made the process so easy over that 10 years. They helped me get a tenant that stayed for the entire 10 years and always handled any issues that ever arose with my property. They were responsive, professional and cost effective every step of the way. They have made this an enjoyable and profitable experience and I plan to use them for the next 10 years. I cannot express how much I appreciate their level of service. Five Star Service!!